Junebug Provider Terms of Service

Junebug is a discovery platform connecting families (“Users”) with children’s activity providers (“Providers”). Junebug is not a party to any transaction, enrollment, or agreement between Providers and families. We do not provide, supervise, or endorse any activity or program. Search result ordering may reflect paid placement, which is labeled as such. Badges displayed on listings reflect objective platform activity metrics and do not constitute Junebug’s verification, recommendation, or endorsement of any Provider.

2.1 Unclaimed Listings

Junebug creates listings for children’s activity providers using publicly available business information, including business name, address, contact information, schedules, pricing, and other factual details. Unclaimed listings may also display ratings and review excerpts sourced from Google via the Google Places API, with attribution and in accordance with the Google Maps Platform Terms of Service.

2.2 Claiming a Listing

A Provider may claim its listing by completing our listing claim process, which confirms only that the person claiming the listing is associated with the business and does not verify credentials, licenses, insurance, or background checks, and is not a representation that Junebug has done so. Upon claiming, the Provider gains the ability to manage listing content, upload photos, and edit program information, subject to this Agreement.

2.3 Accuracy

You are responsible for the accuracy and currency of all information on your claimed listing, including schedules, pricing, and availability. Junebug may correct or remove information it reasonably believes is inaccurate or misleading.

2.4 Removal Requests

A provider that does not wish to be listed may request removal by contacting support@junebugfamily.com. We will process verified removal requests within 10 business days.

3.1 License

By uploading or submitting content to Junebug — including photos, logos, descriptions, and program information (“Provider Content”) — you grant Junebug a non-exclusive, worldwide, royalty-free license to host, display, reproduce, and distribute that content on and in connection with the platform, including in Junebug’s marketing of the platform. This license ends when you remove the content or terminate your account, except for content already incorporated into materials produced and distributed before removal, which we may continue to distribute in their existing form.

3.2 Your Representations

You represent and warrant that you own or have all necessary rights to all Provider Content you submit, and that it does not infringe any third party’s intellectual property, privacy, or publicity rights.

3.3 No Pre-Screening

Provider Content publishes without pre-screening. Junebug may remove any content that violates this Agreement, our Community Guidelines, our Child Safety Policy, or applicable law.

You represent and warrant that:

• You operate a legitimate business offering children’s activities and are in compliance with all applicable federal, state, and local laws.
• You hold all licenses, permits, certifications, and insurance required for your activity type in the jurisdictions where you operate.
• Your staff who work with children satisfy all background check and clearance requirements applicable to your business under law.
• All information you provide to Junebug or display on your listing is accurate and not misleading.

You further covenant that you will maintain the licenses, permits, certifications, and clearances described above throughout the term of this Agreement, notify Junebug promptly of any lapse, suspension, revocation, or criminal charge relevant to child safety, and comply with all mandated-reporter obligations applicable to you.

4.1 Insurance

You will obtain and maintain, at your own expense and throughout the term of this Agreement: (a) commercial general liability insurance of not less than $1,000,000 per occurrence and $2,000,000 in the aggregate; (b) sexual abuse and molestation coverage of not less than $1,000,000 per occurrence; (c) workers’ compensation insurance as required by law; and (d) any other coverage required for your activity type. You will name Playtime Planning LLC dba Junebug as an additional insured on a primary and non-contributory basis, obtain a waiver of subrogation in Junebug’s favor, and give Junebug 30 days’ written notice before cancellation or material reduction of coverage.

5.1 Plans

Junebug offers a free tier and paid subscription plans with additional features. Current plans and pricing are described on our Pricing page.

5.2 Payment

Paid subscriptions are billed through Stripe, Inc. You authorize recurring charges to your payment method at the interval you select.

5.3 Automatic Renewal

Paid subscriptions renew automatically at the end of each billing period until cancelled. Before you subscribe, we will present the renewal terms, cancellation policy, and charge amount in a clear and conspicuous manner, and we will send you an acknowledgment of these terms after purchase. You may cancel at any time through your account settings or by emailing support@junebugfamily.com; cancellation takes effect at the end of the current billing period.

5.4 Refunds

Except as required by law, subscription fees are non-refundable.

Users may submit reviews of Providers, and listings may display reviews sourced from Google. Junebug does not verify reviews and does not remove reviews merely because they are negative. You may report a review you believe violates our Community Guidelines to support@junebugfamily.com. Provider responses to reviews are Provider Content and must comply with our Community Guidelines. You will not offer incentives for reviews, submit reviews of your own business, or otherwise manipulate ratings; doing so violates this Agreement and may violate the FTC’s Consumer Review Rule.

You will not: misrepresent your business, credentials, or offerings; use the platform to collect users’ personal information for purposes unrelated to your listed activities; contact minors through or in connection with the platform except as necessary to provide services arranged with a User; scrape or harvest data from the platform; interfere with the platform’s operation; or violate the Child Safety Policy.

The Junebug platform, brand, and all content we create are the property of Playtime Planning LLC. Copyright complaints are handled under our DMCA Policy. Repeat infringers will be terminated.

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.” JUNEBUG DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. JUNEBUG DOES NOT GUARANTEE ANY VOLUME OF INQUIRIES, ENROLLMENTS, OR BUSINESS RESULTS.

You will defend, indemnify, and hold harmless Junebug and its officers, members, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from: (a) your Provider Content; (b) your services, programs, or interactions with families or children; (c) your breach of this Agreement or violation of law; or (d) any harm alleged to arise from activities you provide. Your obligations under this Section 10 are not limited by Section 11.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JUNEBUG’S TOTAL LIABILITY UNDER THIS AGREEMENT WILL NOT EXCEED THE AMOUNTS YOU PAID TO JUNEBUG IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER. JUNEBUG WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS.

NOTHING IN THIS AGREEMENT LIMITS OR EXCLUDES ANY LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR GROSS NEGLIGENCE, FRAUD, WILLFUL INJURY TO THE PERSON OR PROPERTY OF ANOTHER, OR VIOLATION OF LAW (CAL. CIV. CODE § 1668). THE LIMITATIONS IN THIS SECTION APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

This Agreement remains in effect while you maintain a provider account. You may terminate at any time by closing your account. Junebug may suspend or terminate your account, remove your content, or revert your listing to unclaimed status: (a) immediately for violations of the Child Safety Policy or Section 7; (b) for nonpayment, after notice and a 7-day cure period; (c) for other material breach, after notice and a 14-day cure period. Sections 3.1 (as to circulated materials), 4.1, 7, 8, 9, 10, 11, 13, and 14 survive termination. Any provision of an Incorporated Policy that by its nature should survive termination also survives.

13.1 Commercial Capacity Recital

Provider acknowledges and agrees that it enters into this Agreement solely in a commercial capacity as an independent business or service entity, and not as a consumer or for personal, family, or household purposes.

13.2 Mandatory Informal Negotiation

Prior to initiating any formal legal proceeding or arbitration, Provider and Playtime Planning LLC dba Junebug (“Junebug”) agree to attempt in good faith to resolve any commercial dispute, controversy, or claim arising out of or relating to this Agreement or the Incorporated Policies (“Dispute”) through direct executive negotiations.

(i) Notice Requirement: Negotiations shall begin upon receipt of written notice containing the claimant’s business details, the nature of the Dispute, and the proposed resolution. Written notice to Junebug must be sent via email to support@junebugfamily.com.

(ii) Duration: The parties shall engage in good-faith negotiations for at least thirty (30) calendar days following receipt of written notice before either party may initiate arbitration.

13.3 Binding Arbitration

If not resolved through informal negotiation, any Dispute arising out of or relating to this Agreement, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by final and binding arbitration in Orange County, California, before one neutral arbitrator selected in accordance with the applicable JAMS rules. Judgment on the award may be entered in any court having jurisdiction.

(i) For any Dispute in which no claim or counterclaim exceeds $250,000, exclusive of interest and attorneys’ fees, the arbitration shall be administered by JAMS pursuant to its Streamlined Arbitration Rules and Procedures then in effect.

(ii) For any Dispute in which a claim or counterclaim exceeds $250,000, exclusive of interest and attorneys’ fees, the arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures then in effect.

13.4 Provisional Remedies

This Section shall not preclude either party from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.

13.5 Mutual Small Claims Court Carve-Out

Notwithstanding the foregoing, either party may bring an individual claim in small claims court in California, provided that the amount in controversy does not exceed $5,000, the claim otherwise falls within the statutory filing limits and caps applicable to that party under California law (including the limits applicable to business entities), and the claim remains an individual claim.

13.6 Class Action and Jury Trial Waiver

Provider and Junebug agree that all claims must be arbitrated on an individual basis only and not as a class, collective, consolidated, or representative action, and the arbitrator shall have no authority to preside over any such proceeding. Each party expressly waives any right to a trial by jury.

13.7 Sexual Assault and Sexual Harassment Exception

Pursuant to the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act, claims involving allegations of sexual assault or sexual harassment are excluded from mandatory arbitration under this Section, and either party may elect to pursue such claims in court.

13.8 Governing Law

This Agreement and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of California, exclusive of conflict or choice of law rules. The parties acknowledge that this Agreement evidences a transaction involving interstate commerce. Notwithstanding the preceding sentence with respect to applicable substantive law, any arbitration conducted pursuant to this Agreement shall be governed by the Federal Arbitration Act (9 U.S.C. §§ 1–16).

13.9 Severability

If any provision of this Section 13 is held invalid or unenforceable, that provision shall be severed and the remainder of this Section shall remain in full force and effect, provided that if the waiver in Section 13.6 is held unenforceable as to any claim, that claim shall proceed in a court of competent jurisdiction and shall not be arbitrated.

This Agreement, together with the Incorporated Policies, is the entire agreement between you and Junebug regarding provider use of the platform. We may update this Agreement or any Incorporated Policy with 30 days’ notice for material changes; continued use after the effective date constitutes acceptance. Changes apply prospectively only. Changes to Section 13 will not apply to any dispute of which the parties had actual notice on or before the date the change takes effect. Where an Incorporated Policy specifies its own notice procedure for changes, that procedure governs changes to that policy. If any provision of this Agreement or of any Incorporated Policy is unenforceable, the remainder stands. In the event of a conflict between this Agreement and an Incorporated Policy, this Agreement governs, except that (a) the Privacy Policy governs as to the collection, use, disclosure, and retention of personal information, and (b) the Child Safety Policy governs as to child-safety matters, including reporting and response obligations and any statement concerning the vetting or verification of Providers. You may not assign this Agreement without our consent.

Contact Mail: Playtime Planning LLC dba Junebug P.O. Box 73054, San Clemente, CA 92673 Email: support@junebugfamily.com