Junebug Terms of Service

A. Age Requirement

The Platform is intended for use by adults. You must be at least 18 years of age to create an account. When you register, we ask you to confirm that you are at least 18 years old. We do not currently use age-estimation or age-verification technology. If we learn that an account holder is under 18, we will close the account.

B. Account Registration

To access certain features, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your password and for all activities under your account, and you agree to notify us immediately of any unauthorized use. Junebug is not liable for any loss arising from your failure to maintain the security of your account.

C. User Accounts

Users may create accounts free of charge to search for and connect with children’s activity providers, and may voluntarily provide information about their children to receive personalized recommendations. You represent that you are the parent or caregiver of any child whose information you submit to the Platform.

A. Provider Listings — Publicly Sourced Information

Provider listings may include information gathered from publicly available sources. Providers do not need to create an account to be listed. Providers who wish to opt out or request removal may contact us at support@junebugfamily.com; we will process opt-out requests within 10 business days.

B. Provider Accounts and Paid Plans

Providers may claim and manage their listing by creating a Provider account. Junebug offers a Free Plan and paid Growth and Premium plans with additional features. Growth and Premium may affect the ranking or placement of relevant listings, and eligible Premium Providers may purchase time-bound Boost campaigns for additional placement. Each appearance whose ranking or placement is influenced by payment is clearly labeled “Sponsored” on the listing itself.

C. No Endorsement

The inclusion of a provider or activity on the Platform does not constitute an endorsement by Junebug. We do not independently verify provider credentials, licensing, insurance status, or the accuracy of provider-submitted information. Our listing claim process confirms only that the person claiming a listing is associated with the business; it does not verify credentials, licenses, insurance, or background checks, and is not a representation that we have done so. Junebug is not responsible or liable for the conduct of any provider, the safety of any activity, or any injury or damage arising from your engagement with a provider discovered through the Platform. Your use of provider services is at your own risk. Users are encouraged to independently research and evaluate providers before enrolling their children.

Reviews, ratings, Provider responses, User Content, and other Content submitted through the Platform are governed by our separate Community Guidelines, which are incorporated into these Terms and apply to Users as well as Providers.

By submitting User Content, you grant Junebug a non-exclusive, royalty-free, worldwide, sublicensable, and transferable license to use, reproduce, modify, distribute, display, and publish your User Content in connection with operating and improving the Platform. You represent that you own or have the necessary rights to your User Content, that it does not violate any third-party rights, and that it complies with these Terms, ourCommunity Guidelines, and applicable law.

Copyright Complaints

Junebug respects intellectual property rights and responds to notices of alleged copyright infringement under the Digital Millennium Copyright Act (17 U.S.C. § 512). For our notice-and-takedown procedure, designated agent, counter-notice process, and repeat-infringer policy, see our DMCA Policy.

You agree not to use the Platform for any unlawful purpose; impersonate any person or entity; scrape or harvest data using automated tools without our written consent; transmit viruses or harmful code; attempt unauthorized access; interfere with the Platform’s integrity or performance; post content that exploits or harms children; send unsolicited commercial communications; or reverse engineer any portion of the Platform.

Junebug and its licensors own all right, title, and interest in and to the Platform and all content, features, and functionality, including the Junebug name, logo, trademarks, and software. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial use in accordance with these Terms.

A. Disclaimer of Warranties

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. JUNEBUG DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

B. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PLAYTIME PLANNING LLC dba JUNEBUG OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE PLATFORM, EVEN IF PLAYTIME PLANNING LLC dba JUNEBUG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL PLAYTIME PLANNING LLC dba JUNEBUG’S TOTAL LIABILITY TO YOU EXCEED ONE HUNDRED DOLLARS ($100).

C. Exceptions to Limitations

Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law, including liability for gross negligence, fraud, willful injury to the person or property of another, or violation of law (Cal. Civ. Code § 1668), or for matters as to which limitation is otherwise prohibited. The disclaimers and limitations in this Section apply only to the maximum extent permitted by applicable law and do not affect the rights of any person who is not a party to these Terms.

D. Third-Party Providers

Any arrangement you make with an activity provider discovered through the Platform is solely between you and that provider. Junebug is not a party to such arrangements and is not responsible for the conduct, actions, or omissions of any provider or the quality, safety, or legality of activities listed on the Platform.

You agree to defend, indemnify, and hold harmless Playtime Planning LLC dba Junebug and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or connected with your access to or use of the Platform; your User Content; your violation of these Terms; or your violation of any third-party rights.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND YOUR RIGHT TO A JURY TRIAL.

A. Agreement to These Terms

By creating an account or by clicking “I agree” (or a similar affirmative control), you acknowledge that you have read and agree to these Terms, including the Incorporated Policies, including this arbitration provision and the class-action waiver below. We retain a record of your acceptance.

B. Mandatory Informal Negotiation

Before initiating any formal legal proceeding or arbitration, you and Playtime Planning LLC dba Junebug (“Junebug”) agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms, the Incorporated Policies, or the Platform (“Dispute”) through informal negotiation.

(i) Notice Requirement: Such negotiation shall begin upon receipt of written notice from one party to the other. Written notice of a Dispute must include the party’s name, contact information, a brief description of the Dispute, and the specific relief requested. Written notice to Junebug must be sent via email to hello@junebugfamily.com.

(ii) Duration: The informal negotiation period shall continue for thirty (30) calendar days from receipt of the written notice prior to either party initiating arbitration.

C. Binding Arbitration

If a Dispute cannot be resolved through informal negotiation within thirty (30) days, the Dispute shall be settled by final and binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, except as modified herein. The arbitrator shall have exclusive authority to resolve any dispute relating to the scope, applicability, enforceability of this Section. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

D. Arbitration Locale and Hearing Format

The locale of the arbitration shall be California or, at the consumer’s election, the federal judicial district in which the consumer resides. Hearings will be conducted by videoconference unless the parties agree otherwise or the arbitrator determines that an in-person hearing is warranted.

E. Small Claims and Injunctive Relief Carve-Outs

Either party may bring an individual action in a small claims court of competent jurisdiction, provided the action qualifies under the monetary and jurisdictional limits of that court and remains an individual action. Either party may also seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement or misappropriation of intellectual property rights.

F. Class Action and Jury Trial Waiver

YOU AND JUNEBUG AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU AND JUNEBUG EXPRESSLY WAIVE ANY RIGHT TO A TRIAL BY JURY. Notwithstanding the foregoing, nothing in this Section waives or limits any right to seek public injunctive relief that cannot be waived under applicable law.

G. Sexual Assault and Sexual Harassment Exception

Pursuant to the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act, claims involving allegations of sexual assault or sexual harassment are excluded from mandatory arbitration under this Section, and either party may elect to pursue such claims in court.

H. Governing Law

The parties acknowledge that these Terms evidence a transaction involving interstate commerce. Notwithstanding any provision of these Terms specifying applicable substantive law, this Section and any arbitration conducted under it shall be governed by the Federal Arbitration Act (9 U.S.C. §§ 1–16).

I. Rules and Registry

This Section is subject to the AAA Consumer Due Process Protocol. Junebug will register this Section on the AAA Consumer Clause Registry and maintain that registration, including timely payment of the annual Registry fee.

J. Severability

If any provision of this Section 10 is held invalid or unenforceable, that provision shall be severed and the remainder of this Section shall remain in full force and effect, subject to the following. If the waiver in Section 10.F is held unenforceable as to a claim for public injunctive relief, that claim alone shall be severed and stayed pending completion of arbitration of all remaining claims, which shall proceed in arbitration. If the waiver in Section 10.F is held unenforceable as to any class, consolidated, or representative claim, that claim shall proceed in a court of competent jurisdiction and shall not be arbitrated.

For details, see our Security & Data Breach Notification Statement.

These Terms and the Incorporated Policies are governed by the laws of the State of California, without regard to conflict-of-law principles. To the extent litigation is permitted, you consent to exclusive jurisdiction and venue in the state and federal courts located in California.

We may modify these Terms or any Incorporated Policy at any time. We will notify you of material changes by updating the “Effective Date” and, where appropriate, by sending notice to your registered email address or displaying a notice on the Platform. Your continued use following notification, or your affirmative click-to-accept where provided for material changes, constitutes acceptance of the modified Terms. If you do not agree, you must stop using the Platform. Changes apply prospectively only. Changes to Section 10 will not apply to any dispute of which the parties had actual notice on or before the date the change takes effect. Where an Incorporated Policy specifies its own notice procedure for changes, that procedure governs changes to that policy.

We may suspend or terminate your account and access to the Platform. Junebug will provide written notice at least thirty days prior to termination for convenience. For suspension or termination for cause, we will identify the specific term or policy violated. You may cancel your account at any time through a cancellation mechanism provided in your account settings that is at least as easy to use as the method of enrollment, in compliance with California’s Automatic Renewal Law (Bus. & Prof. Code § 17600 et seq.) and applicable law. Upon termination, your license to use the Platform terminates immediately, and you must cease all use. Sections that by their nature should survive termination shall survive, including Sections 4, 6, 8, 9, 10, 11, 12, and 14, together with any provision of an Incorporated Policy that by its nature should survive. Account access will end when deletion is initiated, and associated personal information will be deleted or de-identified in accordance with the Privacy Policy, subject to information Junebug is permitted or required to retain.

Entire Agreement: These Terms and the Incorporated Policies constitute the entire agreement between you and Junebug regarding your use of the Platform and supersede all prior agreements.

Order of Precedence: In the event of a conflict between these Terms and an Incorporated Policy, these Terms govern, except that (a) the Privacy Policy governs as to the collection, use, disclosure, and retention of personal information, and (b) the Child Safety Policy governs as to child-safety matters, including reporting and response obligations and any statement concerning the vetting or verification of Providers.

Severability: If any provision of these Terms (including any incorporated policy) is held in whole or in part to be unenforceable for any reason, the remainder of that provision and of these Terms will be severable and remain in full force and effect.

Waiver: Our failure to enforce any right or provision is not a waiver.

Assignment: You may not assign these Terms without our prior written consent; we may assign our rights without restriction.

Notices: General notices to support@junebugfamily.com; support and data requests to support@junebugfamily.com.

Email: support@junebugfamily.com

Mail: Playtime Planning LLC dba Junebug, P.O. Box 73054, San Clemente, CA 92673